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ODeL Support

ODeL Student Support

Get help with eCampus, LMS access, online examinations, university email, and other ODeL support services.

Having trouble accessing eCampus?

If you are trying to access your eCampus account, you may be able to resolve the problem immediately using the options below.

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ODeL Support Assistant

Need quick help? Get guidance on common support issues before submitting a ticket.

Already submitted a support request?

Track your ticket or recover a forgotten ticket number using your email address.

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Submit a New Support Request

No account or login is required to submit a support request. Please provide your official University email address so that ODeL Support can communicate with you about your request.

Your Information
Please use your official University email address. ODeL Support uses this email as the primary contact for communication regarding your support request.
Support Request
Select the support area that best matches your issue. ODeL Support will route your request to the appropriate team.
Please provide as much relevant information as possible.
0 / 5000
Supporting Evidence
Evidence is required. Please attach at least one relevant file, such as a screenshot, error message, document, or other supporting material that will help ODeL Support understand and resolve your issue.
Maximum 2MB per file. You may upload up to 1 files only.
Accepted formats: JPG, JPEG, PNG, PDF, DOC and DOCX.
Selected Files
Currently taking an online examination?

If you are experiencing a technical problem during an online examination, please indicate this clearly in your ticket title and description and attach a screenshot or other relevant evidence.

Example: "Unable to continue my online examination after connection problem."

Please complete the reCAPTCHA verification.
By submitting this request, you agree that ODeL Support may use the information provided to respond to your support issue.
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